Privacy policy
Introduction
ButterBawd ("we", "us", "our") is committed to protecting the privacy and personal data of visitors to our website (butterbawd.com, the "Site") and our customers. This Privacy Policy explains what information we collect, how we use and share that information, and the rights you have in relation to your personal data.
Information We Collect
We collect the following categories of information:
a. Identity and contact information: name, email address, postal address, telephone number.
b. Transaction information: order history, products purchased, payment confirmation and related billing details. We do not store full payment card data; payment processing is handled by our third-party payment processors.
c. Technical and usage information: IP address, device identifiers, browser type and version, operating system, referring URLs, pages visited on the Site, search queries, and other browsing information.
d. Marketing and preference data: newsletter subscriptions, marketing consents and preferences, responses to surveys and promotions.
e. Communications: correspondence with customer support, including chat transcripts and email.
f. Cookies and tracking information: cookies, pixel tags and similar technologies for analytics, advertising and Site functionality.
How We Use Your Information
We use personal data for the following purposes:
a. To provide and fulfill orders, process payments, arrange delivery and handle returns and refunds.
b. To communicate with you about your orders, account, service updates and customer support requests.
c. To provide marketing communications where you have given consent, and to personalize offers and product recommendations.
d. To improve and optimize the Site, products and services, including analytics, testing and research.
e. To prevent fraud and enforce our Terms of Service, including identity verification and chargeback prevention.
f. To comply with legal and regulatory obligations.
Legal Basis for Processing (where applicable)
We rely on the following legal bases for processing personal data: contractual necessity to perform services related to your orders; consent where you have opted in to marketing communications; legitimate interests for fraud prevention, analytics and Site improvement; and compliance with legal obligations.
Sharing and Disclosure of Personal Data
We may disclose personal data to third parties in the course of operating our business, including:
a. Payment processors and financial institutions for payment authorization and settlement.
b. Shipping and logistics providers to deliver orders.
c. Service providers for hosting, analytics, email delivery, marketing, customer relationship management and other platform services.
d. Professional advisors, auditors and legal counsel as necessary.
e. Law enforcement or government authorities where required by law or to protect our legal rights.
These third parties will only receive the data necessary to perform their services and are contractually obligated to maintain data security.
International Transfers
Personal information may be processed or stored outside your country of residence. Where data is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies to provide Site functionality, remember preferences, analyze usage and serve personalized advertising. You may control cookie preferences via your browser settings or by using any cookie consent tools presented on the Site. Disabling cookies may affect Site functionality.
Data Retention
We retain personal data only for as long as necessary to provide services, to comply with legal obligations, resolve disputes and enforce agreements. Retention periods vary by data type and purpose; for example, order records are retained to satisfy tax and accounting requirements.
Security
We maintain administrative, technical and physical safeguards designed to protect personal data from unauthorized access, alteration, disclosure or destruction. Despite these measures, no internet-based system is completely secure; we cannot guarantee absolute security.
Your Rights and Choices
Subject to applicable law, you may have the right to: access personal data we hold about you; request correction of inaccurate data; request deletion of personal data; object to or restrict processing; withdraw consent to marketing communications; and request portability of certain data. To exercise your rights, contact us using the details below. We will respond in accordance with applicable law.
Children
The Site is not directed to persons under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without appropriate consent, we will take steps to delete that information.
Changes to this Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on the Site with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
Email: contact@butterbawd.com
Address: [Insert business address]
Telephone: [Insert phone number]
